Operations and Production Management

Module Title : Operations and Production Management

• Type of Module:

	PC (Prescribed Core Module)
Χ	PS (Prescribed Stream Module)
	ES (Elective Stream Module)
	E (Elective Module)

• Level of Module: Postgraduate

	1st

• Year of Study

	B

• Semester

	8

• Number of credits allocated

• Name of lecturer / lecturers : A.P. Kakouris

• Description :

The module provides an overview of Operations Management and its application in various business sections. It stresses the importance of a strategic approach to the management of production and operations. The module will provide an opportunity to reinforce the fundamental concepts of Operations Management, review the state-of-the-art issues and introduce recent developments.

• Prerequisites : None

• Module Contents ( Syllabus) :

Lesson	Chapter covered
1	Operation Management: Introduction
2	The Strategic Role and Objectives of Operations
3	Operations Strategy
4	Process Design
5	The Design of Prodcts And Services
6	Location Planning and Analysis
7	Facility Layout
8	Aggregate Planning
9	Scheduling
10	Lean Operations and JIT

• Recommended Reading :

Α) Principal Reference :

Slack, N., Chambers, S. and Johnston, R. (2010) “Διοίκηση Παραγωγής Προϊόντων και Υπηρεσιών”, 5^η αγγλική έκδοση, Εκδόσεις Κλειδάριθμος

Β ) Additional References :

1. Chase, R.B., Jacobs, F.R. and Aquilano, N.J. (2010) “Operations & Supply Management”, 12^th ed., McGraw-Hill

2. Davis, M. M and J. Heineke (2005) “Operations Management: Integrating Manufacturing and Services”, McGraw-Hill Irwin, 5^th edition

3. Fitzsimmons, J.A. and Fitzsimmons, M.J. (2006) “Service Management: Operations, Strategy, and Information Technology”, 5^th ed., McGraw Hill

4. Heizer, J., and Render, B. (2009) “Operations Management”, 9^th ed., Pearson

5. Johnston, R. and Clark, G. (2001) “Service Operations Management”, FT/Prentice Hall

6. Krajewski, L.J., Ritzman, L.P. and Malhotra, M.K. (2008) “Operations Management: Processes and Value Chains”, 8^th ed., Pearson/Prentice Hall

7. Metters, R., King-Meters, K., Pullman, M. and Walton, S. (2006) “Service Operations Mangement”, South-Western Cengage Learning

8. Reid, R. D. and Sanders, N. R. (2010) “Operations Management: An integrated Approach”, 4^th ed., John Wiley & Sons, Inc.

9. Russell R.S. and Taylor B.W. (2003) “Operations Management: Quality and Competitiveness in a Global Environment”, 4^th ed., Prentice Hall

10. Schroeder, R. G. (2007) “Operations Management: Contemporary concepts and cases”, 4^th ed., McGraw-Hill

11. Stevenson, W.J. (2010) “Operations Management”, 9^th ed., McGraw-Hill

12. Waller D.L. (2003) “Operations Management: A Supply Chain Approach”, Cergage Lrng Business Press, 2^nd edition

13. Δερβιτσιώτης, Κ.Ν. (1999), “Διοίκηση Παραγωγής”, εκδόσεις Κλειδάριθμος

14. Ιωάννου, Γ. (2005), “Διοίκηση Παράγωγης και Υπηρεσιών”, εκδόσεις Σταμούλη

15. Παππής, Κ.Π. (2006), “Προγραμματισμός Παραγωγής”, εκδόσεις Σταμούλης

• Teaching Methods :

Teaching, Case studies, Students’ participation, excercises, assignments and presenations

• Assessment Methods :

Description	%
Active Participation	10
Exams	90
Total	100

• Language of Instruction :

Greek

• Module Objective (preferably expressed in terms of learning outcomes and competences):

On successful completion of the module, the student should be able to:

· Reveal a capacity to apply the concepts of operations management with a view to improving company’s effectiveness.

· Consider the role of operations management in organizations with differing corporate culture, mission, goals, strategies and behavioural standards.

· Study the fundamental principles and scope of operations management.

· Use the tools and apply the techniques of operations management in a variety of problem-solving situations.